LongHorn Steakhouse offers a guest satisfaction survey on its website, providing patrons with the opportunity to share their dining experiences. The feedback garnered from the survey is a valuable asset for the restaurant chain to evaluate its services, menu offerings, and overall customer satisfaction. Participating in the survey not only helps LongHorn Steakhouse to enhance the dining experience for future guests, but it also enables customers to have their voices heard, ensuring that their concerns and praises are directly communicated to the management.
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The process to access and complete the survey is straightforward. Guests can visit longhorn.com, where they are prompted to enter specific details from their dining receipt, such as the ID number or store number, to begin the survey. From there, the survey guides the respondent through several questions regarding their recent visit to LongHorn Steakhouse. These questions cover several aspects of the dining experience, from the quality of the food to the level of service provided.
Guests who take the time to complete LongHorn Steakhouse’s survey often have the chance to participate in sweepstakes, offering various prizes as an incentive for their valuable feedback. The specifics of the rewards may vary, but typically, they include entries to win gift cards or cash prizes. This token of appreciation underlines the importance the restaurant places on its guests’ opinions and the desire to continuously evolve to meet diners’ expectations.
Completing the Longhorn Survey
To participate in the Longhorn Steakhouse Guest Satisfaction Survey, customers should have a recent receipt from dining at the restaurant, which contains essential details needed for survey entry.
Survey Participation Prerequisites
- Receipt: Must have a valid receipt from a recent visit to Longhorn Steakhouse.
- Residency: Participant must be a legal resident of the United States, Canada (excluding Quebec), Puerto Rico, or Guam.
- Age: Should be of the age of majority in their respective jurisdiction.
- Device: Access to a computer, mobile device, or tablet with an internet connection.
- Survey Portal: Must visit the official LonghornSurvey.com online portal to begin the survey process.
Step-by-Step Survey Instructions
- Access the Survey:
- Open a web browser and navigate to www.longhornsurvey.com.
- Enter Survey Details:
- Input the ID number or survey code located on the receipt.
- Enter the date of your visit, and store number if required.
- Answering Questions:
- Proceed to answer the questionnaire honestly based on your last dining experience.
- Questions will cover aspects of service, food quality, and overall satisfaction.
- Personal Information:
- Provide your personal information for sweepstakes entry, including contact details.
- Submission:
- Review your answers and submit the survey to be eligible for the sweepstakes.
Customers who have enjoyed a meal through Longhorn’s ToGo service can also provide feedback by following similar steps using their ToGo-specific receipt.
Longhorn Survey Rewards and Sweepstakes
Longhorn Steakhouse appreciates customer feedback and offers rewards for participating in their satisfaction survey. Participants can enter sweepstakes for a chance to win substantial prizes.
Understanding the Rewards
Longhorn Steakhouse rewards individuals who complete their Guest Satisfaction Survey with entry into a monthly sweepstakes. The prizes for such sweepstakes typically include five (5) $100 prizes each month, awarded in the form of Darden Restaurant Gift Cards. These gift cards can be used at any Darden-owned restaurant, offering flexibility and variety in the dining experience.
Sweepstakes Terms and Eligibility
The eligibility for the Longhorn Steakhouse sweepstakes is specific. Participants must be legal residents of the United States, Guam, Puerto Rico, or Canada (excluding Quebec) and meet the age of majority requirement in their respective jurisdiction, which is commonly 18 years of age or older.
| Eligibility Criteria | Details |
|---|---|
| Age Requirement | Must be at the age of majority, typically 18+ |
| Residency | Legal resident of the USA, Guam, Puerto Rico, or Canada (excluding Quebec) |
| Sweepstakes Entry | Entry through completing the survey at www.longhornsurvey.com |
| Restrictions | Employees and affiliates of Longhorn Steakhouse cannot participate |
To enter the sweepstakes, no purchase is necessary; this aligns with sweepstakes laws ensuring free entry to all eligible participants. Detailed terms and conditions, along with sweepstakes rules, can typically be found on the survey website or provided by the sweepstakes administrator upon request.