Blog @ Formifyr

Creating an Order Form in Google Forms – A Simple Step-by-Step Guide

Creating an order form with Google Forms is a streamlined process that allows businesses, educators, and event organizers to collect information efficiently. Google Forms offers an intuitive design interface, making the creation of online order forms accessible to users regardless of their technical background. These forms can be customized to suit various needs, from simple product orders to complex registration processes.

Unlimited forms and submissions for free

At Formifyr, we offer unlimited forms, submissions, and all the tools you need to craft professional forms and surveys.

Start your free trial

An online order form created using Google Forms can include a range of question types, such as text boxes, multiple choice questions, and drop-down lists, which can be used to gather specific details from customers. The platform also provides users with the option to implement basic logic flows, enabling a more personalized and relevant experience for form fillers based on their previous answers.

For those seeking advanced customization, tools like Formifyr can be integrated with Google Forms to add a layer of sophistication to the form creation process. This integration can enhance the functionality of an order form, offering features like payment processing and advanced data management. With these tools, Google Forms becomes a powerful solution for managing online orders and streamlining data collection workflows.

Designing the Order Form

When creating an order form in Google Forms, selecting an appropriate template, incorporating essential fields, and adding customization elements are crucial to facilitate a seamless ordering process for customers.

Choosing the Right Template

The foundation of a functional order form is selecting the right template. Users should initiate the process by choosing a blank template or one specifically designed for order forms if available. This acts as a starting point for product selection and quantity options, ensuring a coherent structure that is user-friendly.

Adding Essential Fields

An effective order form must contain all the necessary fields to capture order details accurately:

  • Product Selection: Create questions for each product using ‘Checkboxes’ for multiple selections or ‘Multiple choice’ for singular choices.
  • Quantity: Implement a ‘Dropdown’ menu or ‘Short Answer’ fields for specifying product quantities.
  • Customer Information: Add fields for contact details, shipping address, and any other pertinent information.
  • Total Cost Calculation Field: If available, insert a field that calculates the total cost based on selections, enhancing transparency for both the seller and the customer.

When inserting these fields, it’s vital to employ validation rules to ensure that the information provided is in the correct format.

Enhancing Customization

To create a more engaging and personalized order form, customization options are key:

  • Themes and Fonts: Customize the visual appeal of the form by adjusting the color themes and font styles.
  • Images and Videos: Incorporating product images or instructional videos can help customers make informed choices.
  • Customization Options: If the form requires more advanced customization, such as embedding scripts for dynamic fields or integrating with other apps, third-party form builders like Formifyr can be utilized for an extended range of features.

Integration and Management

Integrating an order form with Google Forms involves configuring several settings to ensure a smooth operation and management of customer data and transactions. Proper setup allows businesses to seamlessly collect orders, process payments, and manage customer data.

Configuring Response Destination

Users can choose where their form responses will be collected. By default, responses are collected in the form itself, but they can also be directed to Google Sheets for easier management and real-time data analysis.

  1. In your form, click on the Responses tab.
  2. Click on the green Sheets icon to create a new spreadsheet or select an existing one.
  3. If needed, utilize Google Workspace to integrate the form with your business’s suite of tools.

Setting Up Payment Options

To facilitate transactions, integrate payment processors such as PayPal, Stripe, Venmo, CashApp, and Zelle. Some third-party add-ons like Neartail can assist with this process.

  • For payment options within the form:
    1. Go to the Gsuite Marketplace and install the desired payment integration add-on.
    2. Configure the add-on to include payment fields in your form.
    3. Use response validation rules to ensure accurate data entry.

Sharing and Collecting Data

Sharing the form with customers and efficiently managing incoming data is crucial for business operations.

  • Sharing the Order Form:

    • Share a direct link to the form or embed it on a website.
    • Use email notifications to alert your team when new orders are submitted.
  • Collecting Order Details:

    • Tailor your form to include essential fields like contact information, order summary, and customer information.
    • Utilize calculations for pricing or quantity within Google Forms or through external add-ons like Formifyr.
  • Enhancing Customer Experience:

    • Set up order confirmation emails using built-in or add-on features.
    • Implement order details review before submission to ensure customer satisfaction.

Each of these steps is essential for the successful integration and management of online order forms, affecting the overall customer experience and efficiency of data collection for the business.